Privacy Policy

How VibeHauss collects, uses and protects your information, including your mobile number and text message consent.

VibeHauss is operated by Makoa Creative Agency, doing business as VibeHauss ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, attend our events, listen to our media, or sign up for our text messages.

Information you give us:

• Name, email address, and mobile phone number
• Event, ticket, and RSVP details
• Messages you send us and your communication preferences
• Your consent to receive text messages, including when and how you gave it

Information collected automatically:

• Log data (IP address, browser type, device information)
• Cookies and similar technologies (see our Cookie Policy)
• Usage data and analytics, such as pages viewed and links clicked

We use the information we collect to:

• Run, promote, and improve our events, media, and website
• Send event updates, reminders, and announcements you have opted in to receive
• Send marketing messages by email or text, only with your consent
• Respond to your questions and requests
• Monitor and analyze usage, and detect and fix technical issues
• Comply with legal obligations

If you opt in, VibeHauss sends text messages about events, tickets, and community updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. See our Terms for the full SMS program terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services, such as customer support or message delivery, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information.

We share information only with:

• Service providers that process data on our behalf, such as our messaging and customer-management platform, email delivery, ticketing (Eventbrite), website hosting, and analytics (Google Analytics). They may use it only to provide services to us.
• Authorities or other parties when required by law or to protect our rights and safety
• A successor in a merger, sale, or acquisition (this never includes mobile numbers or SMS consent for marketing use by others)

Information partners, collaborators, and community members share with us stays with us. We do not share, sell, or disclose it to third parties except as described in this policy.

We use appropriate technical and organizational measures to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Receive your data in a portable format
• Opt out of marketing emails (use the unsubscribe link) and texts (reply STOP)
• Object to processing of your data

To exercise these rights, contact us at m@makoa.us.

We keep your personal information for as long as needed to provide our services and meet legal obligations. We keep a record of text message consent and opt-outs so that we honor your choices. You may request deletion at any time.

Your information may be processed in countries other than where you live. We take steps to make sure appropriate safeguards are in place.

Our website and text messages are not directed to anyone under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The date at the top shows the latest version. We will give notice of material changes by email or on this website.

Questions about this Privacy Policy?

• Email: m@makoa.us
• Phone: 510-815-4403
• Business address: 851 Northeast 1st Avenue, Miami, FL 33132, United States